PRIVACY POLICY

This privacy policy describes how we process personal data when you use our website.
1. What is personal data?

Personal data is all information relating to an identified or identifiable natural person. This may involve data that can be personally related to you, for example names, addresses, email addresses, or user behaviour.

2. Data Controller and Data Protection Officer

The data controller pursuant to Article 4 no. 7 of the General Data Protection Regulation (GDPR) is MBL ANTRIEBSTECHNIK DEUTSCHLAND GmbH, Hansemannstrasse 63, D-41468 Neuss, Deutschland, E-Mail: info(at)mitsuboshi.de.

We have designated a data protection officer. You may contact our data protection officer under the postal address above – for the attention of the „Data Protection Officer“– and under the email address data.protection.officer(at)mitsuboshi.de

3. What personal data do we collect?

Our website is primarily used for information purposes. Interested users can inform themselves about our company and our products and services. The data and information collected by us can be divided into the following categories:

Automatically collected data: When you access our website, we automatically collect information, including personal data, information about the technology you use, and information about how you use it and our website.
  • Log files and device information: Log files contain data that your browser automatically transmits to our web server. These log files contain information about
    • your IP address;
    • the date and time of the request;
    • The time zone difference to Greenwich Mean Time
    • the requested URL (the specific webpage);
    • the access status/HTTP status code;
    • the extent of transmitted data;
    • the referrer-URL;
    • the browser type and the browser language settings.
  • Cookies: We use cookies on our website. These are small pieces of information that your browser automatically stores in your computer's memory. Cookies contain various types of data, such as information about the pages viewed, the frequency of page views and the actions you take on our website (such as the fact that you have shared our websites with one of your social networks). These data are pseudonymised by technical precautions so that it is no longer possible to assign the data to a specific user.
Data and information provided by you: If you contact us, e.g. for questions about our company or our products, we will store and process the personal data transmitted via the contact form or submitted by e-mail. If necessary, our customer service will contact you and request further data and information in order to comprehensively answer your questions.

Exclusive customer access / login: On request, you may receive access to an exclusive customer area via our website in the "Login"/"Customer access"/"Register" section. For the creation and provision of the corresponding user account, we store the personal data provided by you, in particular your email address, a chosen user name and a chosen password. Each time you log in to the exclusive customer area, you will be asked to enter your user name and the associated password. If you have forgotten your password and/or your user name, you can have your user name sent to it or receive a confirmation code that enables you to restore your password after entering the e-mail address you have provided. You can have your user account deleted at any time, with the result that you will no longer have access to this account.

4. How do we use the data we collect from you? On what legal basis do we use the data?

We use, store and process information, including personal data, about you, for the following purposes and on the following legal basis:

Provision, improvement, development and security of the websites: We use the automatically collected log files to make the website and its functions available to you. We also use the information and data to optimize our website and to ensure the security of our IT systems. For this purpose, your IP address must remain stored for the duration of the session.

We use log files as part of our legitimate interest in making our website available and continuously developing it further. The legal basis for the use of the log files is Article 6 (1) (f) GDPR.

Analysis: We use the information and data that we generate with cookies to analyse the use of our website. This allows us to learn more about the number of times a page has been viewed, user behaviour or length of visit, and to draw conclusions about the content on our website that is of greatest interest to visitors and that is of less. We may take this into account when we update and redesign our website in the future.

We have a legitimate interest in analysing the use of our websites. Only in this way can we find out whether and how our website is attracting interest at all. This enables us to better plan our resources. The legal basis for the usage of cookies for analysis purposes is Article 6 (1) (f) GDPR.

Communication and Customer Service: We use the data which we request from you or which you communicate to us within your inquiry in order to be able to promptly reply to your enquiry and to handle your request in the best possible way.

The use of your data within the scope of company- and product-related communication with you corresponds to our legitimate interest according to Article 6 (1) (f) GDPR. As far as your inquiry concerns a concrete enquiry about the purchase of one of our products, your data will be used for the execution of the contract or for the purpose of implementing pre-contractual measures at your request in accordance with Article 6 (1) (b) GDPR.

5. Will the data and information about me be shared with others?

The data obtained from you are only shared with others according to the need-to-know principle. Only the relevant departments receive insight into your personal data (in case of technical data: IT department; for application data: HR department, relevant department; for customer inquiries: Sales department) to the extent necessary to enable these departments to perform their tasks.

For the already mentioned analysis purposes, we use the analytical service Google Analytics of Google, LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. This is a tool that provides us with information about the use of the website. For this purpose, we place cookies (for cookies cf. above) on your computer that record your behaviour on our website and transmit them to Google. Google will use this information to compile aggregated evaluations of the use of our website. Google may also transfer this information to third parties when required to do so by law, or where such third parties process the information on Google's behalf.

We have activated the IP anonymization of Google Analytics. Before the IP address is transmitted to Google’s servers in the US, it is shortened within the Member States of the European Union or in other contracting states of the EEA. This procedure makes the IP address untraceable. Only in exceptional cases the complete IP address is transmitted to a Google server in the US and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be combined with other data from Google.

Further Information about Google Analytics can be found under http://www.google.com/intl/de/analytics/learn/privacy.html.

6. How long will my data be stored?

We only save the data provided to us for as long as it is necessary to fulfil the respective purpose for which you have transmitted us your data or to comply with legal requirements.

Log files that we use to provide our websites are automatically deleted as soon as the respective session has ended. Log files for security purposes and as a precaution against attacks on our websites are automatically deleted after 7 days at the latest. Analytical data used by Google Analytics will be deleted by Google after 14 months.

7. Are data transferred to recipients outside the European Union or outside the European Economic Area (EEA)?

We provide personal data to processors established in countries outside the EEA. In this case, we ensure that the recipient either has an adequate level of data protection (e.g. based on an EU Commission adequacy decision for the country in question, a self-certification of the recipient for the EU-US Privacy Shield, or an agreement between the recipient and the European Union on so-called EU standard contractual clauses) or that a sufficient consent exists.

We can provide you with an overview of the recipients in third countries and a copy of the specifically agreed regulations to ensure the appropriate level of data protection. Please use the information in the contact section for this purpose.

8. What rights do I have?

In accordance with applicable data protection law, you have the right of access, rectification, portability and erasure of your personal data.

If the data processing is justified by our legitimate interests, you have the right to object to any future the data processing, unless the data is absolutely necessary for operation of the websites (which is particularly the case with log files).

Your right of objection in connection with Google Analytics: You can prevent the storage of cookies by Google Analytics in various ways, by
  • Setting your browser not to accept cookies. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent.
  • Downloading and installing the browser add-on offered by Google for "Google Analytics” under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Your right to lodge a complaint to a supervisory authority: Without prejudice to the rights described above, you have the right to lodge a complaint to a supervisory authority, in particular in the Member State of your place of residence, work or suspected infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged is required to inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

9. Contact

If you have any questions or suggestions relating to data protection, please contact us or our data protection officer under data.protection.officer(at)mitsuboshi.de

MBL ANTRIEBSTECHNIK DEUTSCHLAND GmbH
Hansemannstrasse 63
D-41468 Neuss, Germany
Tel:+49- 2131-740940
Fax:+49- 2131-7409424
E-mail: data.protection.officer(at)mitsuboshi.de